All help topics

Payments and Refunds

Direct purchases, automatic refunds, currencies, and checkout taxes.

How do I pay for a book or an extra?

Choose your book, confirm immediate creation and pay through Stripe Checkout. The price includes any new character portraits selected for that book. Each new portrait includes two adjustment attempts for this book. Reused portraits stay as they are. Each book includes five image adjustment attempts shared across its cover and pages. Text edits are included. Cover repainting uses the same allowance. A successful adjustment uses an attempt even if you keep the original. Failed attempts are restored. Contact support when no more adjustments are available. Coloring packs are purchased separately. See current prices in our pricing section. A purchased coloring pack can be downloaded again at no extra cost.

What happens if my purchase fails?

If paid generation fails, we automatically refund the full payment, including tax, to your original payment method. It may take your payment provider a few days to show it. At each digital checkout you request immediate performance and acknowledge the loss of the withdrawal right once performance begins. This does not limit mandatory consumer rights. See our Terms of Service.

Who processes my payment?

Stripe Managed Payments is the merchant of record for digital purchases. Stripe calculates and collects applicable VAT or sales tax at each checkout. Prices in the app are in USD. Checkout may offer your local currency through Adaptive Pricing and always shows the final amount before you pay. We never see your card details.

Didn't find your answer? Contact us, we're happy to help.